Scaling Orthodontic Practices: Lessons in Leadership With Dr. Sami Webb

Dr. Sami Webb is the CEO of EPIC4 Specialty Partners and the founder of Webb Orthodontics. With more than 20 years in orthodontics, she grew Webb Orthodontics from one location to six across Nebraska and Wyoming, and now leads EPIC4, a doctor-owned specialty partnership of 60+ orthodontic and pediatric dentistry practices nationwide.

In this conversation with Dr. Jeremy Weisz, she walks through the challenges of starting and scaling a multi-location practice: building strong systems, mentoring staff, patient-centered care, managing several locations, developing team culture, and founding EPIC4 to preserve clinical ownership and mentorship in the profession.

In this episode

• [04:19] Her career journey to founding Webb Orthodontics
• [07:16] Building patient rapport and emotional connection
• [10:08] Lessons from rapid growth and her consultant role
• [12:32] Early systems development as a competitive advantage
• [14:30] Checklists and communication that prevent errors
• [16:38] Multi-location leadership challenges
• [18:24] Building team culture through accountability
• [21:13] Navigating criticism and the commitment to Medicaid patients
• [23:26] Transformative patient stories
• [25:00] Founding EPIC4 Specialty Partners

Originally published on Inspired Insider, hosted by Dr. Jeremy Weisz.