PRIVACY POLICY

Of EPIC4 Specialty Partners

Last Update January 25, 2023

This Privacy Policy governs the manner in which EPIC4 Specialty Partners and its affiliates (individually and collectively, “EPIC4 Specialty Partners,” “we,” “us,” or “our”) collects, uses, maintains and discloses information collected from users (each, a "User") of the EPIC4 Specialty Partners website ("Site").

By accessing or using the Site, by accepting the Terms of Use, or by entering into any other agreement with EPIC4 Specialty Partners that governs access to or use of the Site, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Site.

This Privacy Policy is incorporated into and made a part of our Terms of Use and any other agreement that references this Privacy Policy or that governs access to or use of this Site.

Table of Contents

Information You Submit

Personal identification information. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users can visit the Site without supplying personally identification information, except that it may prevent them from engaging in certain Site related activities.

Job Applications. If you submit a resume, job application, or related materials or other information to us (where those options are available to you), we may use that information to evaluate your qualifications and consider or respond to your inquiry or application. Your submission of a resume, job application, or related information does not in any way require EPIC4 Specialty Partners to review that information or consider you for employment. To view career opportunities at EPIC4 Specialty Partners or to submit a job application (where those options are made available), you may be redirected to an online career portal operated by a third party. We encourage you to review any terms and privacy policies posted on that portal (if applicable).

Contact Form, Quotes, Requests for Support or Information. To contact us for more information, quotes for our applicable products and services, or to request support via the Site, you will need to provide your contact information (including, for example, your name, email address, telephone number, and physical address) as applicable, details of the products or services you are interested in, the company you work for or practice you work under, and the subject matter in which you are interested.

Marketing Communications. If you sign up or otherwise opt in to receive newsletters or other communications from us, you will need to provide your email address. We will use this information to send you Epic4 Specialty Partner updates and promotional and other electronic communications. You may opt out of receiving updates and other emails from us at any time by following the unsubscribe instructions in the applicable email. We may use third-party email provides to deliver these communications to you.

 

 

Other Information Collected

As Users navigate and use the Site, certain information can be passively collected—that is, gathered without the User actively providing the information or being concurrently made aware of the collection of information—using various technologies. We passively collect a variety of types of information in a variety of ways. We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

IP Addresses and Related Data. The servers used to operate and provide the Site may collect data pertaining to Users and the equipment, software, and communication methods Users use to access the Internet and the Site, including Internet protocol (“IP”) addresses assigned to the computers and other devices from where Users access the Internet, Users’ Internet service provider (ISP), device ID numbers and unique identifiers, Users’ media access control (MAC) address, Users’ operating system, Users’ computer screen resolution, Users’ web browser type, the pages Users access on the Site, the websites Users access before and after visiting the Site, the length of time Users spend on the Site, date and time stamps, clickstream data, Users’ approximate geographic location, performance statistics, and usage data. We may use this information to administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Site.

We may combine this information with other information collected through the Site (including personal information) and information obtained from third parties for security reasons and to protect our rights or the rights of others. The suppliers that we use to provide the Site may collect information about Users’ visits to the Site and other websites. Some of this information may be collected using cookies and similar tracking technologies as explained below under “Web browser cookies” section below.

Web browser cookies. Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.  We use cookies to help us improve User access to the Site (for example, by remembering User contact and other information when Users access or use the Site), to identify repeat visitors to the Site, to track how Users access and use the Site, to learn when and how users visit the Site, to learn how popular Site pages are and aren’t, to learn which search terms are used to find the Site, to learn which websites direct Users to the Site, to help display certain information on the Site, and to improve Users’ enjoyment of the Site. 

The Site may use both cookies that we implement, and cookies implemented by our suppliers and other third parties. “First-party” cookies allow your browser to talk to the actual website that Users are visiting, whereas “third-party” cookies allow your browser to talk to third-party websites, such as the source of an ad that appears on the website Users are visiting or a third-party analytics provider.

Most browsers automatically accept cookies. Browsers generally also allow users to manage cookies in the browser’s settings. For example, a browser may allow Users to reject cookies from certain websites, reject certain types of cookies regardless of the website, reject or disable all cookies from all websites, and/or delete cookies stored previously. Some browsers also give Users the option of being notified every time a cookie is sent to your browser by a website. Users can disable or limit cookies but doing so may impact your use and enjoyment of the Site and other websites. For example, the Site may not be able to be personalized for you, may no longer capture or remember your preferences or other choices you have made on the Site in the past, and may not remember your name or contact information.

Changing your cookie preferences in one browser will not necessarily carry over to other browsers, so you may need to adjust your preferences each time you get a new computer, install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie file.

Our suppliers may use cookies and tracking technologies, such as pixel tags, to track Site visitors across the Internet to understand how Users get to the Site and for the analytics purposes disclosed in this Privacy Policy. We do not have access or control over these cookies and this Privacy Policy does not cover the use of third-party cookies.

The types of information collected by a cookie and the purposes for which that information is used depends on the type of cookie. By way of illustration, the types of cookies used, the types of information collected by those cookies, and the purposes for which that information are used are described below. We may combine information collected by cookies with other Collected Information.

  • Operationally necessary cookies (also called essential cookies). These are cookies that are required for the operation of the Site. For example, these cookies are required to identify irregular website behavior, prevent fraudulent activity, and improve security. They also allow users of the Site to make use of its functions. Without these cookies, features and services you have requested will not be able to be provided.
  • Functional cookies. These cookies allow us to offer you enhanced functionality when accessing or using the Site. This may include to remembering choices you make, for example, remembering your preferences or settings, remembering if you reacted to something on or through the Site so that you are not asked to react to it again, remembering if you have used any feature of the Site before, remembering your username or preferences, remembering if you have used any feature of the Site before, restricting the number of times you are shown a particular advertisement, and enabling social media components. If functional cookies are disabled, various functions of the Site may be unavailable to you or may not work the way you want them to.
  • Performance cookies (also called analytical cookies). These cookies assess the performance of the Site, including as part of our analytic practices to help us understand how visitors use and interact with the Site, for example, which pages on our websites users visit most often. These cookies also enable us to personalize content and remember your preferences. These cookies help us improve the way our websites work and provide a better, personalized user experience.
  • Advertising or targeted cookies. These cookies record your visits to the Site, the pages you visit on our websites, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a particular website. Epic4 Specialty Partners and its third-party advertising platforms or networks may use this information to make the Site and its content more relevant to your interests (this is sometimes called “behavioral” or “targeted” advertising and is further discussed above). These cookies are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. To find out more about interest-based ads and your choices, visit the Digital Advertising Alliance, the Network Advertising Initiative, the Interactive Advertising Bureau (IAB) Europehttp://www.allaboutcookies.org, and http://www.youronlinechoices.com.

 

A cookie can either be a “session” cookie or a “persistent” cookie. Session cookies exist only for so long as you are visiting the applicable website. Session cookies are typically deleted or removed when you exit or quit your browser application. Persistent cookies exist for a set period of time, for example, six months or one year. Each time you visit a website that has implemented a persistent cookie, that cookie will remain active until its predetermined expiration date. You can also manually delete persistent cookies as discussed above.

The Site may also use the following types of tracking technologies: web beacons (also called clear GIFs), flash cookies, and pixels (also called pixel tags). Web beacons are tiny graphics with unique identifiers that functions similar to how cookies function but, in contrast to cookies, web beacons are embedded invisibly on websites. Flash cookies collect and store information about your use of a website and are commonly used for advertisements and videos. Pixel tags can be placed on websites or within emails to track your interactions with those websites and when emails are opened.

 

Social MediaThe Site may allow Users to connect to and share information with social media platforms and we may be required to implement cookies, plug-ins, and APIs provided by those social media platforms in order to facilitate those communications and features. We may share information that Users provide us or that we may collect about a Users use of the Site with those platforms and that information will be subject to their privacy policies. We encourage Users to review the privacy policy of any social media platform that Users use in connection with the Site. In addition, by choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, Users allow us to share information with the designated social media platform. We cannot control any policies or terms of such third party platform. As a result, we cannot be responsible for any use or disclosure of your information or content by third-party platforms, which you use at your own risk.

We are active on social media. Users may have the opportunity to comment on those social media platforms regarding Epic4 Specialty Partners and the products we offer and/or to submit or upload related photographs and other materials. We reserve the right to post on the Site, other websites, and social media pages any comments, photographs, or content that you post on our social media pages or provide to us through social media.

 

How We Respond to Do-Not-Track Signals. Due to the automatic collection of data using cookies as described above, we do not honor “do not track” requests. For this reason, a User’s selection of the “Do Not Track” option provided by a User’s browser may not have any effect on our collection of information using cookies and other tracking technologies.

 

Embedded Content. The Site incorporates content, including feeds, scripts embedded in the Site’s code, and visible content (e.g., videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, YouTube may collect or otherwise have access to usage data on videos embedded on the Site as described in YouTube’s Privacy Policy.

Our Site may use YouTube to make content in video format available to you. By accessing a part of the Site where videos are available, watching an embedded video, or otherwise interacting with any content made available through YouTube, you signify your agreement with YouTube’s terms and conditions. YouTube collects and otherwise has access to usage data (e.g., what videos you accessed and watched) through videos embedded in the Site as further described in YouTube’s Privacy Policy. YouTube adheres to Google's privacy policies and principles, part of which allow you to control certain privacy settings and which data are collected. For more information, please visit https://www.youtube.com/howyoutubeworks/user-settings/privacy/.

Our Site may also include Google Maps features and content. Google Maps features and content is subject to the then-current versions of Google Maps/Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html and Google Privacy Policy at https://www.google.com/policies/privacy/.

 

Information From Other Sources. We may obtain data about Site Users from various third-party companies and public sources, whether offline or online (such as publicly available social media profiles), and we may combine that data with other information collected through the Site (including, without limitation, personal information). This enhances our existing information about our Users and customers and improves our ability to contact you and our marketing’s relevancy.

 

How We Use and Share Collected Information

EPIC4 Specialty Partners and its service providers may collect and use Users personal information for the following purposes:

  • For the purpose collected:

We will use and share your personal information and other information collected through the Site for the purpose for which it was collected and as otherwise set forth in the “Information You Submit” and “Other Information Collected” sections above.

  • To communicate with you:

We will use information collected through the Site to process and communicate with you in connection with your requests for information, to administer your account, to provide customer support to Site Users, and to provide you with information and communications that you request. If you provide us with your telephone number, we may call you in response to your questions or comments. We may also use information collected through the Site to notify you of changes made to the Site (e.g., changes to this Privacy Policy or to our Terms of Use).

  • To run and operate our Site:

We may need your information display content on the Site correctly.

  • To improve customer service:

Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience:

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site:

We may use feedback you provide to improve our products and services.

  • To run a promotion, contest, survey or other Site feature:

To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails:

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

  • Sharing with our suppliers:

We may disclose information collected through the Site to our suppliers and service providers as necessary for us to provide the Site and our products and services to you, to engage in and use the information collected through the Site as permitted under this Privacy Policy.

  • Lawful processes, security & protection of rights:

We may use and share information collected through the Site as required or permitted in accordance with subpoenas, court orders, valid law enforcement requests, governmental agency requests, and other legal processes. We may use information collected through the Site and share it with third parties if we believe doing so is necessary or appropriate to protect our rights or the rights of others, including disclosing information as necessary to protect our operations, to enforce or bring legal action in the event of a violation of our agreements or policies, or to pursue remedies or limit damages that we may sustain.

  • Business transactions:

If we undergo a change in control, acquisition, merger, reorganization, or asset sale (in whole or in part), we may transfer, sell, share, or otherwise disclose information collected through the Site to the subsequent owner(s) or successor(s) of those transactions. We may also disclose information collected through the Site in connection with the evaluation of those transactions.

  • With your consent:

With your consent, we may use and share your personal information and other information collected through the Site in ways not specifically described in this Privacy Policy.

How we protect your information

Personal data you provide us should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site; however, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable. We cannot guarantee the security of Collected Information.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site via the contact methods set forth in the communication, or via the methods set forth in the “Contacting us” section below.

Additional Information for California Residents and where Required by Applicable Law:

This section of our Privacy Policy supplements the information contained throughout the Privacy Policy and applies solely to visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018, as amended, (“CCPA”) and other California privacy laws. 

Collection. Consistent with the “Information You Submit” and “Other Information Collected” sections above, we collect certain categories of personal information about you. We collect the following types of categories of personal information:

 

Personal Information

We collect the following subcategories of personal information:

We collect such personal information for the following purposes (consistent with and in addition to the purposes set forth in “How We Use and Share Collected Information” section above):


Identifiers

Consistent with and in addition to the information set forth in the “Information You Submit” section above: 

 

First and last name, physical address, telephone number, cellphone number, email address.

Performing services or providing products to you, providing customer services, verifying user information, facilitating access to services or products.

 

Communicating with you when you have requested support, information, services, etc.

 

To send promotional communications about us, to the extent permitted by applicable law.


Internet or other electronic network activity information

Consistent with and in addition to the “Other Information Collected” section above: IP addresses, log files, login information, and cookies and device information (e.g. online activity such as date and time of accessing our websites, website addresses accessed, the length of website visit).

Analytical purposes, including, without limitation, to help us improve your access to the Site (for example, by remembering your contact and other information when you access or use the Site), to identify repeat visitors to the Site, to track how you access and use the Site, to learn when and how users visit the Site, to learn how popular Site pages are and aren’t, to learn which search terms are used to find the Site, to learn which websites direct you to the Site, to help display certain information on the Site, and to improve your enjoyment of the Site.

 

To administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Site.



Geolocation

Physical address; work / business address, state, region.

To communicate with you and send you information about our products or services, or to respond to your request for information or products and services. 

 

To send you promotional communications about us and our products or services, to the extent permitted by law.


Professional or employment-related information

Business contact information, including, but not limited to, job title, place of employment, business phone number, business address.

 Performing the services or providing products, including, without limitation, providing customer services, verifying user information, facilitating access to the Site.

 

Communicating with users who have requested support, information, or services.

 

To send you promotional communications about us and our products and services, to the extent permitted by law.


 

 

Purposes. We collect personal information for the business and commercial purposes set forth under the “How We Use and Share Collected Information” section above as further expanded on in the above table.

 

Sources. Consistent with the Privacy Policy above, we collect certain categories of personal data directly from you and, in some circumstances, third parties. The categories of sources that we collect personal data from in the prior 12 months includes the following:

 

•Our third party service providers;

•Third party websites and mobile applications;

•Social media companies;

•Our websites; and

•Your communications with us.

 

Disclosures to Third Parties. Pursuant to and consistent with the purposes for collecting your information as set forth in this Privacy Policy we disclose certain categories of personal data to third parties for a business (or other) purpose. The categories of personal information we disclose include:

 

Identifiers: including but not limited to name, telephone number, address, age, email address, or date of birth;

Commercial Information: including but not limited to financial account information, payment card information, your employer, and your billing information;

Internet or other electronic network activity information: including but not limited to computer and connection information, IP address, and cookies and other tracking technologies described further above; and 

Inferences: drawn from the above categories of personal information.

 

As described in this Privacy Policy above, applicable business purposes for such disclosures include, without limitation, product and service fulfillment, internal operations, prevention of fraud and other harm, and legal compliance.

 

The categories of third parties to which we may share the above categories of information, include, without limitation: 

 

•Our affiliates and related entities;

•Third party service providers: including, but not limited to, payment processing companies, data analytics providers, fraud prevention providers, cloud storage providers, IT service providers, delivery partners, and marketing companies; and

•Law Enforcement

Your Rights and Choices

The CCPA grants individuals that are California residents, certain rights (subject to all exemptions and exceptions as may be set forth in the CCPA or its applicable regulations) in regard to our collection of your personal information. These rights include, only to the extent applicable and to the extent granted to you under the CCPA:

 

The right to request the disclosures of (1) what personal information has been collected; (2) the categories of sources from which your personal information was collected; (3) the business or commercial purpose for collection or selling your personal data; (4) the categories of third parties with whom we disclose personal information; and (5) the specific pieces of personal information we have collected about you (also called data portability);

The right to request the deletion of your personal information that we have collected; 

The right to request the correction of your personal information that we have collected;

The right to opt-out of the sharing of your personal information that we have shared for cross-contextual behavioral advertising purposes;

The right to opt-out of the sale of your personal information;

The right to limit our processing of sensitive information to what is necessary; and

The right to not be discriminated against due to your exercise of your rights under the CCPA. We do not discriminate based on an individual’s exercise of the rights granted to them under the CCPA.

 

The above rights are only exercisable by you where the CCPA grants you the right being exerted and where no exception or exemption under the CCPA applies. You may also have a registered agent (if and only as permitted under applicable law) that you authorize to act on your behalf. If you have a registered agent act on your behalf, we have the right to authenticate such agent’s authority to act. 

We do not sell your personal information to third parties, nor do we share your information for purposes of cross-contextual behavioral advertising as defined under the CCPA. In the event we begin selling personal information (1) this Notice will be updated to reflect that fact and you will be notified of such update and (2) if required under the CCPA, you will be provided the ability to opt out of the sale of your personal information or the sharing of your personal information for cross-contextual behavioral advertising purposes (as may be applicable).

 

To exercise the rights described herein (only to the extent applicable), you may submit a verifiable request to us by through the methods set forth under the “Exercise Your Rights” section below. We will respond to all requests that we receive from you about your personal information in accordance with applicable data protection laws and to the extent permissible under any other applicable laws.

Exercising Your Rights. To exercise the rights described above only to the extent applicable law grants you such rights, please submit a verifiable consumer request to us by either:

Telephone: (308) 672-0267
 
Visiting: goEPIC4.com  

Only you or a registered agent (if and only as permitted under applicable law) that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. If you have a registered agent act on your behalf, we have the right to authenticate such agent’s authority to act. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. Without limiting the foregoing, the verifiable consumer request must:

•Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

•Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

 

Response Timing and Format. We endeavor to respond to a verifiable consumer request within 45 days of its receipt, and in any event, we will respond to you within the timeframe required under applicable law.  We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

 

Third party websites

Users may find advertising, features, or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing and are not governed by or subject to this Privacy Policy. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. We encourage Users to review all such third party terms, conditions, and policies.

Children

The Site is not directed at children under 16 years of age. We do not knowingly collect or use information from children under 16 through the Site.

Changes to this Privacy Policy

EPIC4 Specialty Partners reserves the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us using the information below:

EPIC4 Specialty Partners
info@goEPIC4.com
(308) 672-0267
820 West 42nd Street
Scottsbluff, NE 69361

Last Update January 25, 2023